I got an error that says, "Webcam has switched to the basic streaming". Why is that?

There are two kinds of webcam streaming in TSD: premium streaming and basic streaming.

If you have a TSD account that is either in a free trial period or has a Pro plan subscription, The Detective will try to launch in the premium webcam streaming.

In some rare situations, The Detective can't find any viable option to make the premium webcam streaming work. In that case, she will fall back to the basic streaming, which is how OctoPrint streams the webcam without Access Anywhere - The Spaghetti Detective plugin.

In that case, you'll have the laggy, 1-frame-per-10-seconds streaming, even if your account is eligible for the premium streaming. Follow this guide to figure out why.